Hon Rita Saffioti BBus MLA

Hon Rita Saffioti BBus MLA

Minister for Transport; Planning

    Perth rail passengers remain most satisfied for sixth year in a row

    13/02/2019 4:45 PM
    • Transperth rated Australia's best metropolitan train system by Canstar Blue
    • Independent survey found Perth's rail customers are the most satisfied for sixth consecutive year
    • Transperth given the maximum five-star rating in six of the eight categories, with four stars in the other two 

    Perth has again been ranked as having Australia's best metropolitan train system by independent national pollster Canstar Blue.


    Transperth has taken out the top gong in the City Trains category - which pits the Brisbane, Sydney, Melbourne, Adelaide and Perth urban rail networks against one another to find who has the most satisfied customers - for the sixth time in succession.


    Transperth was given five-star ratings - the highest possible - in the overall satisfaction, service reliability, timetabling, trip comfort, cleanliness and ticketing system categories.


    Adelaide Metro came in second, with one five-star rating and seven four-star ratings.


    The win coincides with the launch of the $1.25 million Transperth patronage campaign, aimed at attracting more people to the public transport network by encouraging motorists to take a break from driving, by taking a Transperth bus or train.


    More information about the Canstar Blue survey can be found here.


    Comments attributed to Transport Minister Rita Saffioti:


    "It is great to be recognised on the national stage by a well-respected organisation like Canstar.


    "This recognition demonstrates our world-class public transport system, which is only going to improve as our network expands with the METRONET projects.


    "I'd encourage anyone who hasn't used Transperth services in a while to experience the first-rate network we have here in WA."


    Minister's office - 6552 5500