Hon Rita Saffioti BBus MLA

Hon Rita Saffioti BBus MLA

Minister for Transport; Planning; Ports

    Innovative transformation of ticketing system for METRONET

    8/09/2017 1:30 PM
    • ​SmartRider upgrade to improve security and make it more user-friendly
    • New system will include flexible payment options
    • Project to be delivered in 2021

    The McGowan Government is investing $33.8 million as part of the 2017-18 State Budget to modernise SmartRider, Transperth's cashless ticketing system.


    A new system will be introduced to cater for future patronage growth expected as part of METRONET and to accommodate advances in technology. 


    All SmartRider readers across the network will be replaced during the system overhaul, as well as upgrading back-end technology.


    More sophisticated card encryption technologies will be developed, while flexible payment options such as smartphone or debit or credit card tag-on capabilities are being investigated.


    The contactless card and mobile phone pay-as-you-go system could be similar to the system that has been successfully implemented by Transport for London.


    SmartRider was introduced a decade ago under the previous Labor government and is widely recognised as the best cashless ticketing system in the country.


    The upgraded system is expected to be ready by 2021 - in time for the completion of the METRONET rail extension to Yanchep and Thornlie to Cockburn line.


    Comments attributed to Transport Minister Rita Saffioti:


    "This upgrade will improve security and make the SmartRider system more user-friendly in preparation for our METRONET projects reaching completion.


    "The existing SmartRider system has served the public of Western Australia very well but, as with all technology, there comes a time when both infrastructure and networks need to be upgraded and replaced.


    "This Government is doing what it can to make the SmartRider system more reliable and up-to-date as part of our commitment to delivering public transport in this State."


    Minister's office - 6552 5500