Hon Mark McGowan BA LLB MLA

Hon Mark McGowan BA LLB MLA

Premier; Treasurer; Minister for Public Sector Management; Federal-State Relations

    Service Priority Review to deliver lasting reform of the public sector

    4/05/2017 9:45 AM
    • ​Key election commitment honoured with Service Priority Review to commence
    • The wide ranging review will drive lasting reform across government, to deliver real outcomes for Western Australians
    • Review will be led by a panel of three eminent experts, with report due in October
    • Targeting spending, improving public services, promoting innovation and collaboration
    • New whole-of-government Key Performance Indicators (KPIs) will be developed
    • The KPIs will be linked to 20 per cent of directors general and CEOs salaries

    Premier Mark McGowan is pressing ahead with further structural changes across government as part of the promised Service Priority Review.


    The wide ranging review, a key election commitment, will examine the functions, operations and culture of the Western Australian public sector.  It will take a deeper look into the structure of government and will identify potential opportunities for further agency mergers.


    It will drive lasting reform of service delivery, accountability and efficiency at a lower cost to WA taxpayers.


    New KPIs will be developed and linked to the salaries of directors general and chief executive officers, ensuring real change is achieved to deliver better services for the community.


    Former New Zealand State Services Commissioner Iain Rennie will chair the review, supported by former Indigenous Land Corporation Chief Executive Officer Michael Dillon and former UWA Senior Deputy Vice Chancellor Professor Margaret Seares AO.


    The panel will be able to invite submissions and consult with stakeholders during the review. The final report is expected to be delivered within five months and will be published following government consideration.


    The Service Priority Review is a key component of the McGowan Government's commitment to repair the budget situation inherited from the previous government.


    The announcement comes days after the State Government announced it would slash the number of Government departments by 40 per cent and instruct directors general to deliver a 20 per cent reduction in the Senior Executive Service, the State's highest-paid bureaucrats.


    Comments attributed to Premier Mark McGowan:


    "The Service Priority Review is the next step in the State Government's commitment to public sector reform.  Today, we are honouring a major election commitment.


    "Western Australians deserve and expect an efficient, innovative and effective public service that delivers real outcomes for the community.


    "I have asked the review panel to identify practical ways to deliver services in a more efficient and financially sustainable way.


    "There are far too many departments and agencies in WA, compared to the other States.  It creates red tape, makes it difficult to access services and is a burden for taxpayers.


    "With the implementation of whole-of-government KPIs, we will ensure our Government is outcomes driven and consistently held to account.


    "We are committed to driving cultural change in the public sector to create a better service for Western Australians and to help put the State Budget on a more sustainable footing."


    Premier's office - 6552 5000



    (refer to www.dpc.wa.gov.au for the full Terms of Reference)


    The Service Priority Review is to review, report on and make recommendations with specific reference to:


    1. Achieving cultural change within the public sector (e.g. promoting risk based decision making, promoting innovation and radical efficiency, improving accountability, and identifying incentives and disincentives to improved performance)
    2. Promoting a culture of collaboration in the achievement of outcomes for the community
    3. Promoting public service innovation that delivers transformative public policy and service delivery that is different, better and lower cost
    4. Identifying opportunities to further consolidate public sector entities into departments or other entities aligned with the Government's strategic imperatives (or other means to better align and co-ordinate roles and responsibilities across public sector entities)
    5. Identifying opportunities to deliver Government services, programs, projects and other initiatives more efficiently or effectively, including through a whole-of-government digital strategy, or to no longer be delivered
    6. Developing and implementing whole of sector key performance indicators to ensure more effective delivery of services to the community and support for economic activity and job creation
    7. Attracting and retaining a skilled public sector workforce with the capacity to meet emerging economic, social, environmental and technological challenges
    8. Achieving greater economies and efficiencies in Western Australia's public sector administration, including opportunities to reduce bureaucracy and red tape within Government, improve workforce management processes and facilitate workforce renewal in a fair and transparent manner.