Tourism Minister Mark McGowan today presented the Bunbury Visitor Centre with a cheque for $5,820 for the installation of an online booking system.
Mr McGowan said the Visitor Centre Online Booking Implementation Scheme stemmed from findings in the May 2004 Visitor Servicing Study and was designed to provide Western Australia’s visitor centres with a practical boost to enhance customer service.
“Eight visitor centres in Australia’s South-West will receive more than $30,000 in WA Government funding for online booking systems,” he said.
“The scheme is part of the WA Government’s $3.7million commitment to support WA visitor centres.”
The Bunbury Visitor Centre is installing the BookEasy online system, produced by Queensberry IT, a South-West company, based in Margaret River.
“This system will give tourism operators in the City of Bunbury a cost-effective option for an online presence,” the Minister said.
“It is important that we meet the high expectations of our visitors, and having services online is an important element.
“The installation of these systems into a number of South-West visitor centres will allow them to link tourism operators and potential visitors seamlessly across the entire region.
“The online booking systems will increase efficiency and give visitor centres the capacity to access information on other tourism areas, which in turn will provide better customer service.”
The online scheme provides a subsidy to visitor centres which are investing in online booking systems, upgrading their computer equipment and training their staff and local tourism operators. Scheme funding comes from the WA Government’s Regional Investment Fund.
“Visitor centres are a vital part of the tourism industry in WA,” Mr McGowan said.
“They provide the personal contact and advice that visitors want, unlocking the hidden treasures that can make a trip to WA unforgettable.
“Nearly four million people walk through visitor centre doors each year, seeking assistance about what to do, where to stay, and for how long.
“Tourism is a major economic driver for WA and we want to grow the industry to create more jobs and opportunities for locals.”
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