Western Australian seniors have better access to advice and information affecting them after the State’s first ‘seniors’ shop’ opened in the city.
Newly appointed Seniors’ Minister Margaret Quirk used her first full workday in the role to take a look at the new Seniors Card Centre in the city and meet some of its many dedicated volunteers.
The centre, which opened in retail space opposite Perth Railway Station this month, is a ‘one-stop-shop’ for seniors, offering a wide range of advice for WA’s 300,000 seniors, including details about the State’s Seniors Card.
It houses the Seniors Telephone Information Line call centre and offers a computer which seniors can use to access seniors’ information, the Internet and practise their IT skills.
Ms Quirk said she was very impressed with the new shop and the hard-working team of volunteers who staffed the information line.
“The 35 highly professional volunteers - seniors themselves - give up their spare time to take more than 30,000 calls in total from the public each year,” she said.
“Information ranges from details about the Seniors Card to advice and referral information about accommodation, finance and business and education, health and lifestyle opportunities.”
Ms Quirk said the Seniors Card program had previously been run from the fourth floor of the May Holman Centre in St George’s Terrace, which was difficult for seniors to access on public transport.
The Minister said it was fitting WA was the only State to have a dedicated Seniors Card Centre, because it had led Australia in the development of seniors’ initiatives.
“WA was the first State to offer a Seniors Card and there are now almost 225,000 card-holders who receive its range of Government and business service discounts,” she said.
“The State Government also has a $3.1million Active Ageing Strategy, a comprehensive, whole-of-government commitment to dealing with the challenges of the ageing population.”
The Seniors Card Centre is open from 9am to 3pm weekdays at Level 1, Albert Facey House, 469 Wellington Street, in Forrest Place.
Minister's office: 9213 7000