Tourism Minister Mark McGowan today announced $725,000 for improvements and upgrades to Western Australian visitor centres as a result of three separate grant schemes.
Mr McGowan, who made the announcement at the Tourism Australian Regional Tourism Convention in Busselton, said the three schemes related to visitor centre premises, telephone systems and collocation with business partners.
“Visitor centres are a critical element of servicing our customers and it is imperative that they have the equipment and set-up they need to meet the expectations of our visitors, and maintain a professional and welcoming appearance,” the Minister said.
“Nearly four million people walk through visitor centre doors each year, seeking assistance about what to do, where to stay and for how long.”
The improvement funding stems from the Visitor Servicing Study released last year by Tourism WA and the Government’s $3.7million commitment to WA visitor centres, $3million of which comes from the highly successful Regional Investment Fund.
“These grants will implement a number of the recommendations from the Visitor Servicing Study, which I am sure will create a great deal of enthusiasm among visitor centres throughout WA,” Mr McGowan said.
“The Visitor Centre Premises Enhancement Scheme offers regional visitor centres in designated locations up to $20,000 for improvements to signage, 24-hour information, brochure racking, disability access, visitor comfort, and appearance.
“Grants of up to $11,000 are also available to regional visitor centres to improve their telephone systems, including software and hardware.
“For those visitor centres or service providers in locations that do not have large visitor numbers, we are offering up to $17,500 to collocate with a business partner.
“The collocation scheme will help save money through economies of scale, better use of staff and facilities and increased service levels to visitors.”
Mr McGowan said the Gallop Government was committed to growing the tourism industry in WA to create more jobs and opportunities for locals.
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