25/01/08
Minister Assisting the Minister for Planning and Infrastructure Ljiljanna Ravlich today announced the results of a recent review into taxi operations in Esperance.
“The Country Taxi Review, conducted in December 2007, revealed that the Esperance community was happy with the taxi services in the region and that the local taxi drivers were friendly and helpful,” Ms Ravlich said.
“Customers have clearly indicated their satisfaction with the local operator, who has provided the taxi service to the community for more than 23 years.”
Results of the survey, in which 200 local residents participated, indicated that while taxi wait times of less than 15 minutes were acceptable by clients, there was demand for more taxis on weekends, late nights and for community special events.
“An additional peak plate has been allocated to the Esperance taxi service to cover the shortfall identified by the review,” the Minister said.
Ms Ravlich commended the Esperance taxi service for providing a good service to the community and acknowledged the improvements they had made.
“In particular, the Esperance taxi industry had made it their priority to improve service levels for people with disabilities and the elderly in the community,” she said.
The Minister said new subsidies and incentives for wheelchair taxis, commencing in February 2008, would assist with further improvements to the local taxi service.
The State Government would continue to consult the local taxi industry to ensure customer’s expectations were met and the provision of a sustainable service to the community continued.
Minister's office - 9213 6800
