A single national emergency contact number for the State Emergency Service (SES) - 132 500 - was launched today as part of national SES Week.
A large number of Western Australia’s 1,850 SES volunteers were out in force in Murray Street Mall to celebrate WOW Day - ‘Wear Orange Wednesday’ - as part of national SES Week and promote the contact number for the public in times of emergencies and disasters.
“The new number will reduce any confusion in the community as to which number to call when storm, flood or cyclone emergency assistance is needed,” Emergency Services Minister John Kobelke said.
“Other benefits include a State-wide reduction in missed calls to individual SES unit landlines as well as a reduction in non-emergency calls directed to the ‘triple zero’ (000) system for contacting Police, Fire and Ambulance.
“The ability to monitor call rates and provide assistance to affected areas in a more timely manner is another positive that comes from WA adopting this number.”
The new number has been progressively introduced across Australia and is the single telephone number for public contact with the SES in New South Wales, Victoria, Tasmania, Queensland, South Australia and now Western Australia.
The existing 1300 1300 39 State-wide number will remain operational for at least the next two years during the changeover period, which includes an ongoing awareness campaign.
Mr Kobelke said it was pleasing to see a flurry of bright orange throughout the central business district of Perth as volunteers raised awareness of their efforts in the community.
“WOW Day is a great opportunity for the public to show their support of the hard working SES volunteers by wearing an item of orange clothing.
“It also allows volunteers the chance to stand up and be counted by wearing their orange SES uniforms to their daily jobs and share with colleagues their experiences of what being in the SES is all about.”
Minister's office: 9222 9211