Norm Marlborough

Norm Marlborough

Former Minister for Small Business; Peel and the South West; Minister Assisting the Minister for Education and Training

    Minister calls on Prime Minister to revisit 'Do-Not-Call' relief for small business

    30/05/2006 2:36 PM

    Small Business Minister Norm Marlborough has called on the Prime Minister to revisit the Federal legislation covering a ‘do-not-call’ register and reinstate the clause which allows small business to stop unsolicited calls from telemarketers.

    “The Federal Government should not have been swayed by lobbying from the ‘big business’ telemarketing industry which wants small business excluded from the legislation,” Mr Marlborough said.

    “Let small business get on with what it needs to do, like offering a service to the community and taking the opportunity to grow.

    “It is already being forced to take time to fill out a growing amount of paperwork for the GST and it does not have time to concentrate on the job at hand.

    “We do not need small businesses’ time being consumed by nuisance phone calls and irrational marketing.”

    A poll conducted by the Western Australian Small Business Development Corporation (SBDC) to gauge the effect of unsolicited telemarketing on small business revealed that 92 per cent of small business operators received between one and 10 unsolicited marketing calls every week.

    Of those, 88 per cent of respondents said the calls were an unwelcome interruption to their work, and 84 per cent said answering the calls was time-wasting.

    “Small business is the heart beat of this country and at a time when the economy is booming it needs to be able to concentrate on making the most of the opportunities available to it,” the Minister said.

    “The Prime Minister seems to have forgotten how valuable time is to the business proprietor.”

    Mr Marlborough said the most telling statistic of all was that 97 per cent of respondents said they wanted to be able to opt out of receiving unsolicited phone calls from direct marketers.

    “Most small businesses are family businesses working 12 to14 hours a day…hasn’t the Federal Government got any feeling?” he asked.

    “It is a nonsense - an impediment to growth - and small business ought to be allowed to join the do-not-call register immediately.”

    Minister's office: 9213 6500