- PMH and RPH trial video technology for the convenience of outpatients
- Potential to reduce travel costs and waiting times
Innovative new video call services currently being trialled at Princess Margaret Hospital for Children (PMH) and Royal Perth Hospital (RPH) promise more convenience for patients and lower travel costs.
Health Minister John Day said the video technology complemented the successful Telehealth system introduced by the Liberal National Government across the public hospital system.
"Telehealth is widely used on rural health campuses, directly linking specialists with clinical staff and country patients in real time," he said.
"The new metro video calling system is simple to operate and provides outpatients with an additional option for consultations, from the comfort of their own homes."
Mr Day said the trial was a free service for public patients and their carers, accessible using existing technology including computers, smart phones and tablets.
"While video calling has been available for some time, its use in a Western Australian clinical setting is new," he said.
"The trial is already proving a popular option, with the potential to save patients' time, money and the inconvenience of travelling away from home.
"In addition, reducing the number of people attending outpatient appointments in-person will increase efficiencies for clinical staff and reduce pressure on waiting rooms."
Once the trial has been completed, patients and carers will be able to request their next appointment to be via video call. If the patient is clinically suitable, patients and carers will be provided with information on the service, including troubleshooting advice.
"This technology is a win-win for healthcare and exemplifies our red tape reduction strategy's focus on making life easier for West Australians," Finance Minister Sean L'Estrange said.
Video conferencing will also be available to all clinical teams at the new Perth Children's Hospital.
- Read the Government's Red Tape Reduction Report Card here
- Submit your ideas to reduce red tape and #shredthered here
- Click here to read the Government's Regulatory Reform Policy
Health Minister's office - 6552 6200
Finance Minister's office - 6552 6900