Hon Liza Harvey MLA

Hon Liza Harvey MLA

Former Deputy Premier; Minister for Police; Road Safety; Training and Workforce Development; Women's Interests

    Red tape slashed for National Police Certificates

    19/08/2016 9:00 AM
    • Waiting period slashed for public to obtain National Police Certificates
    • WA Police officers returned to frontline duties
    • Savings passed onto the public 

    The Liberal National Government's move to digitise the process for obtaining a National Police Certificate has slashed waiting times from five working days to just a matter of minutes, allowing officers to focus on core duties.


    Deputy Premier and Police Minister Liza Harvey said National Police Certificates outlined if an individual had any criminal history or pending charges and previously took five working days to complete.


    "We previously outsourced this process to Australia Post which, in conjunction with WA Police and the Australian Criminal Intelligence Commission, recently developed a way to digitise the process from start to finish," Ms Harvey said.


    "For 65 per cent of applicants, the new online process has reduced the five working day waiting period to an average of 30 minutes and the quickest we have been able to supply a person's certificate is just 10 minutes."


    The Deputy Premier said a major reason the certificates were able to be generated so quickly was because WA Police had developed a system that could digitally and automatically verify the required identification.


    If an application requires further investigation, the individual is notified within an hour that their National Police Certificate has been referred to WA Police.  This notification process has also markedly reduced enquiries made to WA Police.


    "The savings generated by removing the need for a police officer to manually process the certificates has been passed onto the consumer, who now pays almost $10 less for the certificate than last financial year," Ms Harvey said.


    The Deputy Premier said the outsourcing to Australia Post and the online process had enabled the equivalent of 17 full-time police and administration officers to return to their core duties.


    "The State Government has committed to reducing red tape and the inaugural 2015 Red Tape Reduction score card found WA Police had returned 98 officers to frontline duties by reducing paperwork and administrative tasks, such as processing National Police Certificates," she said.


    Fact File

    • The digitisation of the National Police Certificate has reduced costs for the public from $61.80 to $52.60 

    Deputy Premier and Police Minister's office - 6552 5900


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